La Hacienda's Treatment and Recovery Blog

Treatment Center Network with Cigna Health Insurance | La Hacienda

La Hacienda Treatment Center is In-Network with Cigna Health Insurance

Since 2003 La Hacienda Treatment Center has been in network with Cigna Health Insurance, a contract that allows policyholders to receive care for substance use disorders at the residential Hunt campus and intensive outpatient programs (IOPs) in Austin and College Station. La Hacienda’s Utilization Review Department works with Cigna and other insurers to see that patients get the maximum quality treatment allowed and leave sober with a plan to control their addiction and find long-term recovery. That cooperation is steadily developing.

Cigna Designates La Hacienda a Center of Excellence

In 2021, Cigna designated La Hacienda as a Cigna Center of Excellence for the treatment of substance use. This recognition places it among a select group of behavioral health and substance use hospital and residential treatment facilities across the country. It helps customers identify the most appropriate care with their coverage benefits. “We value our relationship with CIGNA,” says Utilization Review Director Michelle Sweet. “We look forward to building an even stronger connection with them to ensure patients get the treatment they need in a healthy time frame.”

Recognition of La Hacienda Treatment Center’s quality care for addiction treatment includes accreditation by the Joint Commission and licensure by the State of Texas. La Hacienda also subscribes to the National Association of Addiction Treatment Providers (NAATP) Code of Ethics.

What Kind of Insurance is Cigna?

Cigna Corporation is an international health service business dedicated to helping people improve their health, wellbeing, and peace of mind. Among its products, Cigna offers customers health insurance and dental insurance, including prescription coverage, for individuals and families.

In addition to group plans through employers, Cigna sells individual health insurance in 11 states, including Texas, where it is represented by Cigna HealthCare of Texas, Inc. La Hacienda accepts Cigna Insurance and is in network with other major insurance providers. It does not accept government-sponsored insurance such as Medicare or Medicare Advantage or supplemental policies.

Cigna Behavioral Health Administers Plans

Cigna Behavioral Health administers claims related to the treatment of substance use disorders, such as at La Hacienda, under employer-sponsored health insurance plans for employees.

 Among the options that may be included are:

  • Inpatient and outpatient treatment services, combined with follow-up case management
  • Services, if needed.
  • Personalized coaching and support programs that work with your schedule and life challenges.
  • Referrals to local community support groups, behavioral coaches, and online resources.

Plans vary; check with your employer or the La Hacienda Business Office to check what is included.

Is Cigna Good Health Insurance?

Cigna is consistently recognized as one of top health insurance corporations in the nation. “Cigna has excellent financial strength ratings, and out-of-network approvals are not required. It has excellent telehealth services available to members,” reports The Balance, which reviews firms based on satisfaction ratings by those insured, type of coverage offered, financial strength ratings, and coverage areas. Cigna has been an insurance provider for a long time, and works hard to provide the best insurance options for their policyholders.

A Modern Company with 18th Century Roots

Cigna was formed in 1982 through the merger of the Connecticut General Life Insurance Company (CG) and the Insurance Company of North America (INA), the first stock insurance company in America formed in 1792. Cigna is a combination of initials from the merging firms, CG and INA. Based in Bloomfield, CT, Cigna’s motto is “Together, all the way.” Its subsidiaries are providers of medical, dental, disability, life and accident insurance and related products and services, the majority of which are offered through employers and other sources.

Whole Health: A New Concept for the Future

Whole Health | La Hacienda

Cigna says it is providing a new model of health insurance, Whole Health. They call it a unique way to think about care that enables the provider to look at the full vision of healthcare. Whole Health encompasses all areas of life – work and home, physical and mental health, finances, and social and family life. Cigna makes use of modern technology and tools to make health care services easier to navigate. Clients may find in-network doctors by searching the directory online through their accounts. Frequently asked questions are answered for all topics.

Provides Resources for Health Care Providers

Resources for Heath Care Providers | La Hacienda

Cigna provides access to a global network of resources for health care providers, including Cultural Competency and Health Equity and Programs for Patients. The former includes Cultural Competency Training, Language Assistance Services, and CultureVision^TM^. Recent examples of Programs for Patients include “The Body and Mind Connection” and “Genetic Testing and Counseling Resources.”

A Top-Ranked Healthcare Support Company

Cigna ranked No. 13 in the 2020 Fortune 500 list of the largest United States corporations by total revenue. The Fortune 500 list is based on the total revenues of for-profit companies for their 2019 fiscal years. Which are the top 5 health insurance companies? The Fortune 500 list released in May 2020 included these health insurance firms in order of ranking: UnitedHealth Group; Cigna; Anthem; Centene; and Humana. La Hacienda Treatment Center is proud to include Cigna on the list of insurance providers that they are in-network with. This gives more opportunities to our clients who are looking for treatment at our facility. La Hacienda accepts most major insurance policies. There are many insurance providers with thousands of policies and coverage, each written differently.

Check Your Insurance Coverage in Advance

Check Your Insurance Coverage | La Hacienda

To provide customers with a smooth admission experience, we recommend they check with our Admissions staff to ensure that their insurance coverage is endorsed for La Hacienda. How the cost of treatment will be handled is something that is best settled before arrival. For more information, see the La Hacienda Treatment Center website.